Privacy policy

Who we are

The 3DJools online store is operated by Ln-Squared, Rue du Chénia 17, 7170 Manage, Hainaut, Belgium (Company No. 0564.743.304, VAT BE0564743304), which acts as the data controller for the purposes of this policy. This privacy policy explains how we collect, use and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data we collect

We collect the information you provide when placing an order or contacting us (name, address, email, phone, payment details) and technical data such as cookies necessary to run the store and understand how it is used.

How we use your data

Your data is used to process orders, arrange delivery, provide support, and — with your consent — to send you marketing communications. We never sell your personal data.

Data retention

We keep order and invoicing data for as long as required by tax and commercial law (generally up to 10 years), account data for as long as your account is active, and marketing data until you withdraw your consent. Data no longer needed for these purposes is securely deleted or anonymised.

International transfers

Your data is primarily processed within the European Economic Area. Where a service provider we use (such as a payment or logistics partner) is located outside the EEA, we rely on adequacy decisions or standard contractual clauses to ensure your data remains protected to EU standards.

Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Port your data to another provider in a machine-readable format
• Object to or restrict certain processing, including direct marketing
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at privacy@3djools.example.

Cookies

We use essential cookies to run the store and, with your consent, analytics cookies to improve it. You can manage your preferences at any time in our cookie policy.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Material changes will be reflected on this page with an updated "last updated" date.

Contact us

For any question about this policy or your data, contact Ln-Squared at privacy@3djools.example, by phone at +49 30 1234 5678, or by post at Rue du Chénia 17, 7170 Manage, Hainaut, Belgium.